HAIR CLUBBY URBAN MANCurated for the professionals

Hair Club by Urban Man

Shipping

Free standard shipping on Australian orders over $75. Tracked delivery, carbon-neutral carriers, and worldwide dispatch from our Melbourne workshop.

Free over $75

Standard shipping is free on Australian orders above $75.

Same-day dispatch

Orders placed before 1pm AEST ship the same business day.

Tracked end-to-end

Every parcel includes tracking via Australia Post or DHL.

Safe arrival promise

Damaged or lost in transit? We'll replace it, no questions.

Within Australia

  • Metro (VIC, NSW, QLD, ACT, SA)
    2 – 4 business days
    $9.95
  • Regional Australia
    3 – 7 business days
    $12.95
  • WA, NT & TAS
    5 – 10 business days
    $14.95
  • Express (Australia-wide)
    1 – 3 business days
    $16.95

International

  • New Zealand
    5 – 10 business days
    from $19.95
  • Asia Pacific
    7 – 14 business days
    from $29.95
  • United States & Canada
    10 – 18 business days
    from $34.95
  • United Kingdom & Europe
    10 – 20 business days
    from $39.95
  • Rest of World
    14 – 28 business days
    from $44.95

International prices are indicative and calculated at checkout based on destination and parcel weight. Duties and taxes (if applicable) are payable by the recipient on arrival.

Good to know

When will my order ship?

Orders placed before 1pm AEST on a business day are dispatched the same day. Orders placed after 1pm, on weekends, or public holidays ship the next business day.

How do I track my parcel?

You'll receive a confirmation email with a tracking link as soon as your order leaves our workshop. Australian orders are tracked via Australia Post; international via DHL or your local postal carrier.

Do you ship to PO Boxes & Parcel Lockers?

Yes — standard Australia Post deliveries can be sent to PO Boxes and Parcel Lockers. Express and international couriers require a physical street address.

What if my parcel is delayed?

Carrier delays are rare but can happen. If your order hasn't arrived within the estimated window, contact us and we'll chase it down on your behalf.

Still have a question?

Our team is happy to help with delivery estimates, bulk orders, or anything else shipping-related.

Contact us